Luberef maintains open and transparent communication with its key stakeholders to ensure that business decisions reflect their expectations and support sustainable value creation.
Regular engagement enables the Company to identify risks and opportunities, strengthen relationships, and align its operations with the priorities of shareholders, employees, customers, suppliers, regulators, and the wider community.
Shareholders
Strengthen transparency, build investor confidence, and communicate performance and strategy
How We Engage
- Corporate Governance Framework
- General Assembly
- Annual and Sustainability Reports
- Disclosures and Earnings Calls
- Investor Presentations and Roadshows
- Press Releases and Website Updates
- Direct communication with Investor Relations Department
How Often We Engage
Annually, quarterly, and ad hoc as required
Key Topics and Discussions
- Business Strategy and Long-Term Growth
- Financial Performance and Dividends
- Share Price and Market Outlook
- Corporate Governance Practices
- Relationship with Saudi Aramco
- ESG Performance and Disclosure
- Material Developments
Employees
Foster a safe, inclusive, and high-performing workplace built on engagement and development
How We Engage
- Luberef Code of Conduct and HR Policies
- Training and Development Programs
- Employee Engagement and Feedback Surveys
- Grievance Mechanisms
- Internal Communications and Town Halls
- Safety and Well-being Campaigns
How Often We Engage
Annually, quarterly, and ad hoc as required
Key Topics and Discussions
- Workplace Health, Safety, and Well-being
- Diversity, Inclusion, and Equal Opportunity
- Compensation, Benefits, and Job Security
- Training and Career Growth
- Organizational Culture and Feedback
Community
Contribute to social and economic development while promoting environmental stewardship
How We Engage
- Sustainability Report and CSR Programs
- Partnerships with NGOs and Charitable Organizations
- Educational and Vocational Training Initiatives
- Volunteering and Employee Engagement Campaigns
- Environmental and Recycling Projects
- Carbon Credit and Tree Planting Initiatives
How Often We Engage
Annually, quarterly, and ad hoc as required
Key Topics and Discussions
- Community Welfare and Social Inclusion
- Environmental Sustainability and Awareness
- Youth Training and Employment
- Local Supplier and SME Development
- Corporate Donations and Sponsorships
Government and Regulators
Maintain compliance, strengthen partnerships, and support national development goals
How We Engage
- Code of Conduct and Regulatory Compliance Framework
- Direct Communication with Ministries and Authorities
- Regular Submissions and Site Inspections
- Policy Consultations and Forums
- Collaboration on Environmental and Industrial Standards
How Often We Engage
Annually, quarterly, and ad hoc as required
Key Topics and Discussions
- Compliance With Laws and Regulations
- Health, Safety, and Environmental Performance
- Contribution to Vision 2030
- Industrial and Energy Development
- Climate Change and Emission Management
Customers
Deliver quality, reliability, and innovation to build lasting business partnerships
How We Engage
- Code of Conduct and Customer Service Channels
- Technical Workshops and Industry Conferences
- Direct Sales and Marketing Communication
- Product Quality Assurance and Feedback Systems
- Online and Digital Platforms
How Often We Engage
Regularly and as required
Key Topics and Discussions
- Product Specifications and Certifications
- Price Stability and Supply Reliability
- Sustainability Attributes of Base Oils
- Customer Satisfaction and Technical Support
- Long-Term Supply Agreements
Suppliers
Strengthen relationships through ethical sourcing, transparency, and mutual performance improvement
How We Engage
- Supplier Code of Conduct
- Supplier Audits and Compliance Assessments
- Conferences and Capability-Building Workshops
- Regular Performance Reviews
- Direct Engagement with Procurement and Contracts Teams
How Often We Engage
Regularly and as required
Key Topics and Discussions
- Delivery and Performance Standards
- Ethical, Legal, and Financial Compliance
- Procurement Process Transparency
- Local Content and Supplier Development
- Digitalization and Process Efficiency